We're looking for talent!

Join the World’s No.1 Online Financial Derivatives Broker.

Multicultural Working Environment
Innovative Culture
Competitive Salaries
Group Medical Scheme

Employee Benefits

Multicultural working environment
Extensive financial knowledge training & development
Excellent remuneration and quarterly performance bonuses
Excellent career prospect
Growth and Development in a Friendly and Dynamic Work Environment
Kindly note that only shortlisted candidates will be contacted for interviews arranged by our Human Resources Department.
Submit your CV
employee benefits

We recognise that our continued growth is dependent upon attracting and retaining high calibre employees, so we are always looking for the best talent available. If you are looking for the chance to enhance and develop your career within a fast growing and innovative company, then Pro-copyexptrade could be the place for you.

Expand your Career

As Pro-copyexptrade continues to experience strong growth, we are rapidly expanding our workforce around the world. This means there are frequent new opportunities within the company’s main areas: Trading, Marketing, Legal/Compliance, Sales, Support, Finance, IT Development/Production, Operations, Human Resources.

We aim to provide a challenging and rewarding working environment.

We are always looking for new talent to join our support team.

Job role and responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email.
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures.
  • Analysing and investigating trades.
  • Maintaining the company’s high standard of client communication.
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.
  • Handling complaints professionally and courteously.
  • Flexible with work hours including weekends.

Candidate requirements:

  • Fluent in verbal and written English to business standard.
  • Enthusiastic and ‘can do’ approach to customer service.
  • Ability to remain calm and focused in a fast paced environment.
  • Previous experience in a similar role considered an advantage.
  • A broad understanding of financial markets and trading, preferably with foreign exchange.
  • Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.

Job role and responsibilities:

  • Assist clients throughout the onboarding process.
  • Relationship management with new and existing clients.
  • Relationship management with new and existing Partners
  • Educate clients on how to use the company’s trading platforms and products, deposit and withdrawal methods.
  • Researching regional business opportunities

Candidate requirements:

  • Fluent in either Portuguese, Arabic, Italian or German to a business standard, in addition to English.
  • Excellent communication and written skills as well as attention to detail.
  • At least one year experience with forex in a similar role.

Job role and responsibilities:

  • Initial due diligence on clients’ accounts
  • Verification and monitoring of Know Your Customer documentation
  • Monitoring and subsequently investigating incoming deposit transactions.
  • Processing of manual client inter account / profile transfers.
  • Review and approval of IB commission related withdrawal requests
  • Assisting clients with their Accounts related queries via email
  • Providing Support team additional Accounts related information / feedback relating to client’s requests

Candidate requirements:

  • Experience in back office administration/accounting would be an advantage
  • Excellent written and verbal communication skills
  • Basic knowledge of Excel and other Microsoft Office tools
  • Attention to detail and good organizational skills
  • Open minded team player and willingness to learn

Job role and responsibilities:

  • Create and maintain the software development information architecture and work closely with developers to obtain in-depth understanding of products.
  • Work with internal teams to obtain an in-depth understanding of products, services and the documentation requirements.
  • Produce high-quality documentation that meets industry standards and is developed appropriately for end user audience.

Candidate requirements:

  • Minimum of 3 years experience in a similar position or related field is a must.
  • Previous experience within FX Industry will be considered an advantage.
  • Experience in Software Development documentation writing.
  • Ability to quickly grasp complex technical concepts and make them easily understandable
  • Demonstrated ability to to independently scope out and write technically accurate, concise, and thorough content.
  • Professionalism, good work ethic, self-motivation and a desire to succeed.

Duties and Responsibilities:

  • Assisting with the on-boarding of new partners and clients. Via Live chat, telephone and email.
  • Relationship management with new and existing Partners to build loyalty.
  • Acquisition of new partners
  • Continual Due diligence and monitoring of partners and money managers.
  • Educate clients on the company’s platforms, trading products, account opening/deposit/withdrawal procedures
  • Working with the team to ensure KPI’s are met.
  • Monthly reports for Partner performance.
  • Supporting and assisting with all departments as required.
  • Problem solving with a positive and Can-Do approach.
  • Organizing and managing your work flow.
  • Report directly to the Head of Partners Team.


  • Fluent in verbal and written English to a business standard. Additional languages will be considered an advantage.
  • Excellent communication and written skills as well as attention to detail.
  • Confident telephone manner.
  • Proficient in Microsoft office, specifically Excel
  • At least 1 year experience in the Forex industry in a sales/support or similar role.
  • A good understanding of financial markets and preferably foreign exchange.
  • Strong negotiation and pitching skills
  • Great listening skills
  • Ability to work to deadlines
  • Excellent customer service skills


  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.
  • The ability to work on a weekly shift pattern (8am to 4pm, 2pm to 10pm) Monday to Friday


  • Competitive fixed basic salary
  • Private medical insurance after completing a probationary period of 3 months.

For more information on vacancies, or to submit your CV and covering letter, please email

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Copyright © : 2005-2024 Pro-copyexptrade Limited. All rights reserved. Pro-copyexptrade Ltd is regulated by the Seychelles Financial Services Authority (FSA) with Securities Dealer’s license number SD018.

Notice: You must be 18 years old, or of legal age as determined in your country. Upon registering an account with Pro-copyexptrade Ltd, you acknowledge that you are registering at your own free will, without solicitation on behalf of Pro-copyexptrade Ltd.

Risk Warning: Trading Stocks and CFDs carries a high level of risk to your capital and you should only trade with experts that won't lose your money. Trading Stocks and CFDs may not be suitable for all investors, so please ensure that you seek independent advice if from expert traders.